Quest are one of the software vendors currently being quite aggressive on the Auditing front.
They have previous too with a high profile case against sportswear giants Nike.
With the different licensing models, definitions of users v non-humans and inactive accounts, you can quickly get yourself into a bit of a nasty place with Quest licensing and subsequently find yourself on the wrong end of an audit.
So how do you manage Quest licensing?
What technologies do you use?
Any governance and control processes you use to keep on top of consumption and compliance?
And finally, how would you manage a Quest audit?