Whilst working on various HAM implementations for customers, a number have raised concerns about their managed print service and contracts.
Basically, the majority of them are “locked in” for long-term print and printer services for their offices (including things like “follow me printing”). However, they are now moving towards a split working or working from home setup with less need for any of the printers or print service.
They are not their Assets, but rented as part of the service. They are billed annually but tied into a long-term deal. The vendor(s) are not wiggling on reducing the original contract terms. There’s no real “get out clause” other than a hardware reduction of 10% MAX per year.
Any advice on what they can do? One client is even shutting down the office some of the printers are in, so they simply have no use for them!