We are interested in pulling EOL data from FNMS into ServiceNow. Has anyone successfully managed to do this?
Yes, we have connected a number of systems into ServiceNow. Generally we rely on the information from Flexera’s IT Visibility (Technopedia product) for End of Life information and pump this into ServiceNow, is that what you had in mind?
I’ve seen a few clients after this too. Don’t you need an extra subscription within Flexera to get the EoL data in the first place?
No I have it in my instance and no subscription. However it’s limited on number of publishers, products they populate, worst yet is you can’t edit those that are null with your static information. As you mention you could subscribe to another one of their products. Not worth in my opinion as I am bringing it over into ServiceNOW, editing there to avoid their a la carte up sell
you’ve two options with Flexera:
- Purchase the Service Life Data Pack for FNMS
- Data Platform Subscription with the End of Life Content Pack and other features/information (e.g. Normalization, Security)
or … switch to ServiceNow SAM Pro